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IT Business Analyst Salesforce (m/f)

Datum:  29.09.2021
Geschäftsbereich:  Central Services (40000003)
Standort: 

Flamatt, CH

Requisition ID:  2945

The COMET Group is a global leader in providing high-quality components, systems and services that optimize its customers' products and processes in the fields of X-ray-, vacuum- and radio frequency technology.

 

The IT department is part of the Central Services team, which supports the market-oriented divisions of the COMET Group. It is responsible for the operation, maintenance and further development of Comet IT services, network and infrastructure.

 

Due to a vacancy opening up within our team, we are looking for a goal- and team-oriented personality for our Central Services at our location in Flamatt as a IT Business Analyst Salesforce (m/f).

 

Your main tasks include the following activities:

  • Act as a partner to the business by supporting and further developing existing Salesforce features, ensuring that the solution is user-friendly and aligned to the evolving needs of the business
  • Liaise with relevant stakeholders and across different areas of the organization to understand the business context, define requirements, optimize/ standardize relevant processes and independently develop proposed solutions
  • Make strategic and operational recommendations around product support, performance monitoring, use of tools and techniques, functional improvements and timelines
  • Use internal and external resources to design and deliver system changes that will enable us to enhance existing features and meet our business goals
  • Coordinate new developments, test and integrate new features
  • Identify and implement integration/ interface opportunities between existing systems and tools
  • Be the single point of contact within the IT team for all matters relating to Salesforce, including system administration, user support, change requests, dashboards and reporting
  • Prepare training materials and train a community of Salesforce champions across departments to improve the usage and adoption of Salesforce functionality

 

To be successful in this role, you will bring the following with you:

  • Bachelor degree in sales or marketing
  • Salesforce Certification in the area of Sales Cloud Consultant and experience in administration, deployment, performance monitoring; expert knowledge of Salesforce platform features, functionality and updates
  • Good understanding of business processes in manufacturing companies
  • Knowledge and experience in an international environment of project management tools and techniques
  • Experience in requirements gathering, analysis, solution design and documentation
  • Good oral and written English, German preferable
  • Desirable experience in replacing / integrating legacy IT Systems with Salesforce, as well as wider CRM administration & development background

 

We will provide you with a multifaceted challenge in a successful Swiss company that continues to grow. You will work in a dynamic, international environment, collaborating with colleagues from all disciplines (from development to production to sales).

 

If you are interested in broadening your professional horizons, we look forward to receiving your complete online application incl. a cover letter, CV as well as certificates/references and diplomas. Please note that incompletely submitted applications will not be considered. We thank you for your understanding.

 

COMET AG
Human Resources
Herrengasse 10
3175 Flamatt
Switzerland