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Customer Quality Engineer

Date:  Jan 12, 2022
Division:  Plasma Control Technologies (40000002)
Location: 

San Jose, US

Requisition ID:  5046

 

COMET Technologies USA is the headquarters as well as an important sales, distribution and service hub for the COMET Group. From this modern facility, we provide our innovative COMET X-ray and ebeam source technology and portable X-ray systems to leading manufacturers, research labs and government sites within North and South America.

 

Responsibilities:

 

  • Serve as the prime Quality interface for customer-related issues, including customer interactions, investigations and issue-resolutions using 8D-methodology, CAPA planning and implementation           
  • Create, implement, and monitor improvement of key performance indicators and metrics from strategic supplier scorecards, customer satisfaction and feedback           
  • Work with cross-functional teams to develop and maintain new processes and procedures where necessary to drive improvements           
  • Incorporate engineering specifications into design, process, or techniques and provide feedback to capture lessons learned           
  • Ensure that solutions/corrective actions achieve required quality levels, reliability, and consistency           
  • Work with Comet suppliers and third-party contractors to determine root cause and corrective actions and document findings and provide feedback           
  • Assure product and process quality by designing testing methods, testing finished- product and/or process capabilities and establishing standards within the company; familiarity with and use of DFMEA methods        
  • Prepare product and process reports by collecting, analyzing, and summarizing information and trends; make presentations to customers and to internal teams                    
  • Work with the NPI team to ensure product quality throughout the product development process
  • Maintains product and process data base by writing computer programs; entering data

 

Qualifications:

 

  • BS degree, Electrical Engineering focus or similar           
  • Minimum 5-10 years of experience in Quality in a Manufacturing environment      
  • Excellent problem solving, creativity, analytical and communication skills
  • Knowledge of semiconductor manufacturing equipment, with an emphasis on copy exact    
  • Strong understanding of PCB/PCBA layout, design manufacturing           
  • Experience with data and extraction of information to drive Quality improvements
  • Outstanding PC skills, especially dealing with large amounts of data, databases and reporting           
  • SAP experience is strongly desired            
  • Solid understanding of Statistical Process Control and Out of Control Action Plans      
  • Experience in a smaller company environment a plus with teamwork approach   

 

 

 

 

Data protection and confidentiality
We take data protection seriously. “COMET AG” and software partner SAP have taken the necessary organizational and technical measures to ensure the confidentiality of your application. All HR personnel have a duty to maintain confidentiality with respect to personal data as part of their employment contract. Automatic 128-bit encryption ensures that your data is transmitted securely. The processing of your data complies with general data security standards based on the latest technology.


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto